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General Terms and Conditions: 


  • Toll and airport parking rates are included.
  • There is a 25% surcharge that applies to bookings made between 11.00pm and 5.00am which would have been calculated in the quote provided unless otherwise stated.
  • Transfers on certain public holidays and days on which there are special events will be subject to increased rates. Bookings on for these days must be booked more than 72 hours beforehand. Please contact us for more information.
  • If a booking falls onto a public holiday or days on which there are special events then notice of cancellation is required 24 hours prior to requested pickup time to avoid full charges.
  • If bookings are cancelled more than 2 hours prior to booked pickup time no charge will apply. If bookings cancelled within 2 hours of pickup time full charge will apply.
  • Black Fleet Chauffeured Cars cannot guarantee a booking if booked within 2 hours of required pickup time. We will endeavour to organise a chauffeur and vehicle to the best of our ability. However, you may need to seek alternative transport.
  • There is a complimentary wait of 10 minutes, however, any additional waiting time will be charged at a rate of $1.50 per one minute for the Luxury sedan vehicles, $1.75 per one minute for the European Sedan vehicles and 6-7 passenger vehicles, and $2.25 per one minute for the 8-13 passenger vehicles. This is not applicable to transfers from the Airport for which we provide set prices.
  • Should any beverages be spilled or should a client become unwell inside the vehicle, the client will be liable to pay the costs of having the vehicle professionally cleaned at a rate of $125.00.